Standard SGD10 deposit
After completing the required x1 rollover, the standard cumulative maximum for that deposit cycle is SGD500 (SGD10 x50), subject to available balance and checks.
Standard cash wallet
The normal rule begins with the latest deposit cycle
A standard deposit without a promotion requires Last Deposit x1 Rollover. All game categories count and the standard cumulative maximum withdrawal for that cycle is Last Deposit x50.
- Minimum deposit
- SGD5
- Minimum withdrawal
- SGD50
- Standard rollover
- Last Deposit x1
- Standard maximum
- Last Deposit x50
Before you submit
Five checks that prevent avoidable delays
- 1Available balance
Confirm that the withdrawable balance shown by the wallet is at least SGD50.
- 2Rollover completion
Check the live rollover status for the latest deposit and any reward attached to it.
- 3Applicable maximum
Determine whether the standard Last Deposit x50 limit or a promotion-specific maximum applies.
- 4Registered payment ownership
Use the payment account registered to the same member name and follow the displayed method.
- 5Pending activity
Allow unsettled game rounds, incomplete promotions or transaction reviews to finish before resubmitting.
Payment routes
Current deposit and withdrawal methods
| Method | Deposit | Withdrawal | Important note |
|---|---|---|---|
| Online Banking | Supported | Supported | Use the current account details shown in the wallet |
| PayNow | Supported | Supported | Registered ownership and current instructions apply |
| Cash Deposit Machine | Supported where displayed | Not a withdrawal route | Keep the transaction reference or receipt |
| Supported USDT | Supported where displayed | Not currently supported | Network and wallet instructions must match the deposit screen |
How the maximum works
Standard and promotion examples
29% cashback example
A cashback reward can use a maximum withdrawal of Cashback x2 instead of Last Deposit x50. The exact credited amount determines that promotion maximum.
30% rebate example
An Ultra High Rebate can require x5 turnover and use a maximum withdrawal of Rebate x1. It is not an automatic standard-wallet rule.
Weekly commission
Commission can require x3 turnover and use a maximum withdrawal of Commission x5. The current commission record defines the amount.
Do not assume the largest limit
The promotion attached to the balance can set a lower maximum than the standard cash-wallet rule. Read the selected offer before playing.
Processing & status
What normal timing does and does not promise
A correctly submitted deposit is normally reflected in about 10–30 seconds. An approved withdrawal normally takes about 3–5 minutes. These are usual processing descriptions, not guarantees. Bank availability, payment-system response, verification, duplicate orders, incorrect details, provider settlement or security review can affect the actual time.
Pending
The request was received but still needs processing, an external response or a review step.
Rejected or returned
Check the displayed reason, registered information, rollover, minimum, limit and payment availability before trying again.
New deposit cycle
Check the existing wallet state first
A new deposit is normally accepted when the wallet balance is below SGD5. Do not deposit again simply to clear a pending withdrawal, unfinished promotion or unresolved order. Ask Live Chat to explain the existing status before changing the balance.
If a withdrawal is delayed
Prepare one complete status request
- Withdrawal order number and amount
- Submission date and time in Singapore time
- Current status and exact message shown
- Selected method and masked registered account detail
- Safe screenshot with unrelated information covered
Contact Live Chat or use Report a problem. Do not provide your password or complete OTP.